Privacy Policy

Create Change Foundation (“Create Change Foundation” or “we” or “us” or “our”) understands your concerns about privacy and your interest in knowing how your information is used and safeguarded. This Policy (the “Privacy Policy”) describes the practice and procedure adopted by us in relation to our website located at www.indiaforchange.org (the “Website”), which includes the collection of information on the Website, usage of such information and consequent sharing of such information (“Personal Information”). Please note that this Privacy Policy is limited in its application only to our online information-gathering and dissemination practices, and does not apply to any of our practices conducted offline. By visiting the Website, you have indicated your acceptance of the practice and procedure described herein, and you agree to be bound by the terms of this Privacy Policy. We may update this Privacy Policy from time to time, so please check this Privacy Policy periodically for changes. If you have any questions about this Privacy Policy, please do not hesitate to contact us at “members.india@change.org”.

YOUR USE OF THE WEBSITE CONSTITUTES YOUR CONSENT TO THE ALL THE TERMS AND CONDITIONS CONTAINED IN THIS PRIVACY POLICY (AS AMENDED FROM TIME TO TIME) AND YOU SHALL BE BOUND BY THE SAME.

Personal Information – The Personal Information provided by this Privacy Policy include the following:

  1. Your name
  2. Your age
  3. Your occupation
  4. A user ID and password of your choice
  5. Your email and mailing address
  6. Your telephone number
  7. Limited personal details
  8. Any other data as change.org may require

The Personal Information we collect –

Usage of your Personal Information: The Website allows you to send personally identifying information (such as name, address, email, social media connections and financial information) and other information of your choice to Create Change Foundation on a voluntary basis, as more particularly described below. We do not knowingly collect sensitive Personal Information, such as information about medical or health conditions. Please do not send confidential information to us directly through the Website, or by email to any of the contact email addresses listed on the Website. 

  1. Sending you inter alia emails, features, promotional material, surveys, brochures, catalogues, Create Change Foundation Annual Report, reminders for donations, regular updates on the utilisation of donations by Create Change Foundation and other updates.
  2. Processing your donations to Create Change Foundation;
  3. Maintaining an internal confidential database of all the Personal Information collected from visitors to the Site;
  4. Evaluating and administering the Site and Create Change Foundation’s activities, responding to any problems that may arise and gauging visitor trends on the Site.

e-Newsletters: If you opt to receive our e-Newsletter, we will ask you to provide certain personally identifying information, including your email address, first and last name, and your country of origin.  You may unsubscribe from the e-Newsletter at any time, by using the link provided in your confirmation email, or in any subsequent email you receive from us.

Petitions: The Website provides you the ability to submit and publish information related to your petitions.  If you opt to submit and publish this information through our Website, we will ask you to provide certain personally identifying information, including your email address, first and last name and agency affiliation.

Contact Us/Leave a Message: If you contact us through the contact form/leave a message option on the Website, we will ask that you provide certain personally identifying information, including your first and last name, and email address, and you will have the option to provide additional information.  We will use the information you provide to contact you back and to respond to any requests.

Non-Personal Information: We collect certain information by automated means when you visit the Website.  In addition, we also use Google Analytics –  third-party tracking services – to collect such information.  The information collected may include usage information, such as the numbers and frequency of users to the Website, pages visited and similar data. If gathered, this this data is used in the aggregate, and not in a manner that is intended to identify you personally. This type of aggregate information may be shared with third parties at any time.  In addition to the third-party tracking services mentioned above, we also collect this information through various other means, including “cookies,” and IP addresses, as further explained below.

Cookies: A cookie is a piece of information that a web server may place on your computer when you visit a website. Cookies are commonly used by websites to improve the user experience.  Many cookies last only through a single website session, or visit. Others may have an expiration date, or may remain on your computer until you delete them. Create Change Foundation uses “session cookies” in order to enhance the user experience and for other website related purposes.  These session cookies are not linked to personally identifiable information.  We may also use cookies for other purposes, including to maintain continuity during a user session, to gather data about the usage of our website for research and other purposes, or to store a user name or related login credentials so that you do not have to provide this information every time you return to our Website. Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Please note, however, that without cookies you may not be able to take full advantage of all the features on our Website. Our cookies do not gather personally identifiable information. In some cases, Create Change Foundation may also use another company to operate web servers for our Website.  Create Change Foundation uses the cookie information gathered by these companies in the same manner as stated in this Privacy Policy.

IP Addresses: When you visit and interact with the Website, Create Change Foundation and third parties with whom we have contracted to provide services for us may collect Internet Protocol addresses (each an “IP Address”), as well as browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and page navigation. An IP Address is a unique identifier number that certain electronic devices use to identify and to communicate with each other on the Internet; your Internet Service Provider automatically assigns an IP Address to the computer that you are using.  We gather this information to track website visitor movement in the aggregate, and to gather broad demographic information for aggregate use. Our goal in gathering this information is to learn how our customers and the public are using our service. We may use this information to enhance our Website or for other lawful purposes.

HOW WE MAY SHARE YOUR INFORMATION –

We may disclose all of the information (described herein) that we collect, as stated in this Privacy Policy including in accordance with the terms set forth in this section.  Please note that we do partner with a variety of payment processors in order to allow you conduct payment transactions on the Website, and should you opt to use any of the payment options, certain personal information about you will be shared with the payment processor whom you choose.  Otherwise, we do not reveal personally identifiable information about you to third parties for their independent use unless: (1) you expressly authorize Create Change Foundation or an affiliate to do so, (2) it is necessary to allow Create Change Foundation and it’s service providers or agents to provide services on Create Change Foundation’s behalf, (3) in order to provide products or services to you, (4) it is disclosed to entities that perform marketing or data aggregation services for Create Change Foundation, (5) it is necessary in connection with a sale of all or substantially all of the assets of Create Change Foundation or the merger of Create Change Foundation into another entity or any consolidation, share exchange, combination, reorganization, or like transaction in which Create Change Foundation is not the survivor, (6) otherwise as Create Change Foundation is required or permitted to do so for any or all of the following reasons: (i) to comply with a subpoena, legal process, government request or any other legal obligation, (ii) to prevent, investigate, detect, or prosecute criminal offenses or attacks on the technical integrity of the Website or our network, and/or (iii) to protect the rights, privacy, property, business, or safety of Create Change Foundation, their partners and employees, the visitors of the Website, or the public.

DONATION REFUND POLICY –

Create Change Foundation takes the utmost care to process donations as per the instructions given by our donors, online and offline. However, in case of an unlikely event of an erroneous donation or if the donor would like to cancel his donation, Create Change Foundation will respond to the donor within 7 working days of receiving a valid request for refund from the donor. The timely refund of the donation will depend upon the type of credit card/banking instrument used during the transaction. The donor will have to send Create Change Foundation a written request for a refund within 2 days of making the donation to the email address mentioned members.india@change.org along with-

  1. Proof of the deduction of the donation amount;
  2. In cases where the donation receipt has already been issued to the donor, the donor will have to return the original receipt to us at our office addresses;
  3. If the tax exemption certificate is already issued, then we are sorry but we will not be able to refund the donation. However, in case of a valid refund request due to any error on Create Change Foundation’s part, Create Change Foundation will refund the donation and bear the costs of the same;
  4. International donations will need minimum 10 days for the refund process.

CHILDREN’S PRIVACY –

We do not knowingly collect, use, or disclose Personal Information about visitors less than 13 years of age. If you are under the age of 13, you must ask your parent or guardian to assist you while accessing/viewing this Website.  If you are the parent or guardian of a child under 13 years of age and believe that they have disclosed Personal Information to us, please contact us at members.india@change.org so that we may delete your child’s information.

THIRD PARTY WEBSITE –

We may provide links to third-party websites as a service to you or in order to provide you additional information related to the transactions and activities that occur on the Website. We may also allow advertisers and other third parties to serve ads and promote products and services on our Website. Please be aware that we have no affiliation with these other parties, and cannot control and are not responsible for the information collection, use, and disclosure practices of such advertisers and other third parties; we encourage you to review and understand their privacy practices and policies, if any, before providing any personally identifying information to them.  We are not responsible for the content or information of these websites, any products or services that may be offered through advertisers or third parties, or any other use of the linked websites.

HOW WE ATTEMPT TO SAFEGUARD YOUR INFORMATION –

We maintain administrative, technical and physical safeguards for the Website designed to protect against loss, misuse or unauthorized access, disclosure, alteration or destruction of the personal information that we collect from you.  We restrict access to the Personal Information collected about you on the Website to our employees, our Group affiliates’ employees, those who are otherwise specified in this Privacy Policy, or others who need to know that information to provide services to you or in the course of conducting our business operations or activities.  However, no website can guarantee security. Thus, while we have established and maintain what we believe to be reasonable procedures to protect the confidentiality, security, and integrity of personally identifying information obtained through the website and we strive to protect your Personal Information, we cannot ensure or warrant the security of any information you transmit to us.  Also, please note that some of the information we collect – such as the information related to your e-newsletter subscriptions – is stored by our third party partners, and while we ask that they maintain administrative, technical and physical safeguards, we cannot guarantee that they do so.  Therefore, you understand, acknowledge, and agree that you transmit certain personal information over this website at your own risk.

YOUR INFORMATION AND YOUR CHOICES –

To the extent required by law, we provide you with (i) reasonable access to the personally identifiable information you provide to us, and (ii) the ability to review, correct and delete such personally identifiable information. If you believe that any of the personally identifiable information that you have submitted through our Website is no longer accurate, or you wish to make any updates or changes, you may do so by logging into the account you have created. If you do not have an account with us, you can request that we make the changes by emailing us at members.india@change.org.  Upon appropriate request, we will update or amend your information, but we reserve the right to use Information obtained previously to verify your identity or take other actions that we believe are appropriate and lawful. We will endeavor to comply with your request as soon as reasonably practicable. Please note we may need to retain certain information for record keeping purposes, and there may also be residual Information that will remain within our databases and other records, which will not be removed from such locations. Finally, we are not responsible for removing or deleting information from the databases of third parties (such as service providers) with whom we have shared Information about you.

USE OF THE WEBSITE FROM OUTSIDE INDIA –

We do not represent or warrant that the Website, or any part thereof, are appropriate or available for use in any particular geographic location. If you choose to access our Website, you do so on your own initiative and at your own risk, and are responsible for complying with all local laws, rules, and regulations applicable in your jurisdiction. Please note that the Website is hosted in India and is governed by Indian laws. If you are visiting the Website from outside India, please be aware that your information may be transferred to, stored and processed in India where our servers are located and our central database is operated. The data protection and other laws of India and other countries might not be as comprehensive as those in your country. By using the Website, you consent to your information being transferred to our facilities and to the facilities of those third parties with whom we share it as described in this Privacy Policy.

CHANGES TO OUR PRIVACY POLICY –

Create Change Foundation shall be absolutely entitled at its sole discretion from time to time add to, alter, delete or modify any of the terms and conditions contained herein. Such changes, additions, alterations, deletions or modifications shall be binding on you once you visit the Site after the Privacy Policy has been so amended.

PRIVACY POLICY EFFECTIVE DATE –

This Privacy Policy is effective as of 1st December 2017