- Your name
- Your age
- Your occupation
- A user ID and password of your choice
- Your email and mailing address
- Your telephone number
- Limited personal details
- Any other data as change.org may require
The Personal Information we collect –
Usage of your Personal Information: The Website allows you to send personally identifying information (such as name, address, email, social media connections and financial information) and other information of your choice to Create Change Foundation on a voluntary basis, as more particularly described below. We do not knowingly collect sensitive Personal Information, such as information about medical or health conditions. Please do not send confidential information to us directly through the Website, or by email to any of the contact email addresses listed on the Website.
- Sending you inter alia emails, features, promotional material, surveys, brochures, catalogues, Create Change Foundation Annual Report, reminders for donations, regular updates on the utilisation of donations by Create Change Foundation and other updates.
- Processing your donations to Create Change Foundation;
- Maintaining an internal confidential database of all the Personal Information collected from visitors to the Site;
- Evaluating and administering the Site and Create Change Foundation’s activities, responding to any problems that may arise and gauging visitor trends on the Site.
e-Newsletters: If you opt to receive our e-Newsletter, we will ask you to provide certain personally identifying information, including your email address, first and last name, and your country of origin. You may unsubscribe from the e-Newsletter at any time, by using the link provided in your confirmation email, or in any subsequent email you receive from us.
Petitions: The Website provides you the ability to submit and publish information related to your petitions. If you opt to submit and publish this information through our Website, we will ask you to provide certain personally identifying information, including your email address, first and last name and agency affiliation.
Contact Us/Leave a Message: If you contact us through the contact form/leave a message option on the Website, we will ask that you provide certain personally identifying information, including your first and last name, and email address, and you will have the option to provide additional information. We will use the information you provide to contact you back and to respond to any requests.
Non-Personal Information: We collect certain information by automated means when you visit the Website. In addition, we also use Google Analytics – third-party tracking services – to collect such information. The information collected may include usage information, such as the numbers and frequency of users to the Website, pages visited and similar data. If gathered, this this data is used in the aggregate, and not in a manner that is intended to identify you personally. This type of aggregate information may be shared with third parties at any time. In addition to the third-party tracking services mentioned above, we also collect this information through various other means, including “cookies,” and IP addresses, as further explained below.
IP Addresses: When you visit and interact with the Website, Create Change Foundation and third parties with whom we have contracted to provide services for us may collect Internet Protocol addresses (each an “IP Address”), as well as browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and page navigation. An IP Address is a unique identifier number that certain electronic devices use to identify and to communicate with each other on the Internet; your Internet Service Provider automatically assigns an IP Address to the computer that you are using. We gather this information to track website visitor movement in the aggregate, and to gather broad demographic information for aggregate use. Our goal in gathering this information is to learn how our customers and the public are using our service. We may use this information to enhance our Website or for other lawful purposes.
HOW WE MAY SHARE YOUR INFORMATION –
DONATION REFUND POLICY –
Create Change Foundation takes the utmost care to process donations as per the instructions given by our donors, online and offline. However, in case of an unlikely event of an erroneous donation or if the donor would like to cancel his donation, Create Change Foundation will respond to the donor within 7 working days of receiving a valid request for refund from the donor. The timely refund of the donation will depend upon the type of credit card/banking instrument used during the transaction. The donor will have to send Create Change Foundation a written request for a refund within 2 days of making the donation to the email address mentioned email@example.com along with-
- Proof of the deduction of the donation amount;
- In cases where the donation receipt has already been issued to the donor, the donor will have to return the original receipt to us at our office addresses;
- If the tax exemption certificate is already issued, then we are sorry but we will not be able to refund the donation. However, in case of a valid refund request due to any error on Create Change Foundation’s part, Create Change Foundation will refund the donation and bear the costs of the same;
- International donations will need minimum 10 days for the refund process.
CHILDREN’S PRIVACY –
We do not knowingly collect, use, or disclose Personal Information about visitors less than 13 years of age. If you are under the age of 13, you must ask your parent or guardian to assist you while accessing/viewing this Website. If you are the parent or guardian of a child under 13 years of age and believe that they have disclosed Personal Information to us, please contact us at firstname.lastname@example.org so that we may delete your child’s information.
THIRD PARTY WEBSITE –
We may provide links to third-party websites as a service to you or in order to provide you additional information related to the transactions and activities that occur on the Website. We may also allow advertisers and other third parties to serve ads and promote products and services on our Website. Please be aware that we have no affiliation with these other parties, and cannot control and are not responsible for the information collection, use, and disclosure practices of such advertisers and other third parties; we encourage you to review and understand their privacy practices and policies, if any, before providing any personally identifying information to them. We are not responsible for the content or information of these websites, any products or services that may be offered through advertisers or third parties, or any other use of the linked websites.
HOW WE ATTEMPT TO SAFEGUARD YOUR INFORMATION –
YOUR INFORMATION AND YOUR CHOICES –
To the extent required by law, we provide you with (i) reasonable access to the personally identifiable information you provide to us, and (ii) the ability to review, correct and delete such personally identifiable information. If you believe that any of the personally identifiable information that you have submitted through our Website is no longer accurate, or you wish to make any updates or changes, you may do so by logging into the account you have created. If you do not have an account with us, you can request that we make the changes by emailing us at email@example.com. Upon appropriate request, we will update or amend your information, but we reserve the right to use Information obtained previously to verify your identity or take other actions that we believe are appropriate and lawful. We will endeavor to comply with your request as soon as reasonably practicable. Please note we may need to retain certain information for record keeping purposes, and there may also be residual Information that will remain within our databases and other records, which will not be removed from such locations. Finally, we are not responsible for removing or deleting information from the databases of third parties (such as service providers) with whom we have shared Information about you.
USE OF THE WEBSITE FROM OUTSIDE INDIA –